BIG WHALE

Draft Notice — Owner Legal Review Required Before Launch

This Privacy Policy is a preliminary operational draft provided for technical readiness. The owner of Big Whale Diving Centre should review and finalize legal controller details, contact email, and retention periods prior to commercial launch.

Privacy Policy (Draft)

1. Information Collected via Website Enquiries

When you submit an availability enquiry to Big Whale Diving Centre, we collect only your name, email address, optional phone/WhatsApp, selected activity, preferred date, participant count, and general certification/experience notes needed to respond to your request.

Public website enquiry forms deliberately do NOT collect payment card numbers, passport copies, or detailed medical questionnaires.

2. Online Payment Processing via Paymob

Where an approved booking proceeds to online payment, card details are entered exclusively on Paymob’s hosted checkout pages. Big Whale Diving Centre stores only booking references, settlement currency, payment status, and gateway transaction references.

3. Data Access & Contact

Staff access to customer records is restricted by role-based access control to authorised booking administrators. Guests may request correction or deletion of enquiry records once official centre contact channels are confirmed.